Launch Your Career with Mphasis – Hiring for Junior Trainee!!
Company : Mphasis
Position : Junior Trainee
Qualification : Any Degree
Location: Pune
Experience: 0-1 Year
Salary : As per company standards
Last Date : ASAP
Job Description :
You will play a key role in supporting the daily operations of the PP team, ensuring smooth and efficient service delivery. Responsibilities include handling tasks accurately and on time, contributing to the team’s overall performance. By completing assigned work diligently, you will help maintain high service quality and ensure that business needs are met effectively.
You will also help the team achieve its goals by adhering to agreed service level agreements (SLAs) and key performance indicators (KPIs). Attention to detail and commitment to timely completion of tasks will be essential in maintaining operational efficiency. By actively participating in daily activities, you will support the team in delivering a reliable and high-quality PP service.
Responsibilities:
Candidates will be responsible for completing allocated premium processing tasks with accuracy and efficiency. Ensuring that all work is finished on time is essential to maintaining smooth operations and meeting business expectations. In cases where challenges arise, candidates should proactively seek guidance from Senior Technicians to resolve issues and improve workflow.
Candidates must actively engage in feedback sessions and participate in personal development opportunities to enhance their skills and contribute to overall team success. A commitment to continuous learning and adaptability will play a key role in delivering high-quality service.
Candidates will be expected to help meet agreed SLAs and KPIs by maintaining accuracy and efficiency in their work. Their attention to detail and commitment to excellence will ensure that processing tasks are completed to the highest standard.
Candidates must adhere to company policies, compliance requirements, and risk management protocols. Supporting these regulations will ensure smooth and secure operations while aligning with company standards. Additionally, successful completion of training and assessment exercises assigned by the Compliance and Training Departments will be a crucial part of the role.
Detailed Eligibility Criteria and Qualification:
Candidates must possess a degree in any field and have up to one year of experience. A basic awareness of the insurance industry and its role in business is essential. This understanding will help in effectively handling tasks related to financial services and insurance operations.
Candidates should have strong communication skills, both written and verbal. Effective communication is necessary for collaborating with team members, interacting with clients, and ensuring that information is accurately conveyed. The ability to work independently as well as within a team is crucial for success in this role.
Candidates must be proficient in Microsoft Office applications, including Word, Excel, and PowerPoint. These tools will be used regularly for documentation, data analysis, and presentations. A strong aptitude for learning and a desire to develop new skills will help candidates grow within the role and take on more responsibilities over time.
Candidates who have previous experience in the financial services industry, especially in insurance, will have an added advantage. Understanding industry processes and regulations will make it easier to adapt to the role and contribute effectively to the team’s success.
Candidates should have a keen eye for detail and the ability to manage tasks efficiently. Since insurance involves handling critical information, accuracy and organization are key qualities that will ensure smooth operations and compliance with industry standards.
Candidates must be able to handle multiple tasks and meet deadlines while maintaining a high level of accuracy. Strong problem-solving skills and the ability to analyze situations logically will help in addressing challenges effectively.
Candidates will be expected to develop their understanding of insurance-related concepts and processes. By continuously improving their knowledge and skills, they can contribute to the success of the organization and grow within their careers.